Comments on: There’s No Such Thing as Negative Feedback http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/?utm_source=rss&utm_medium=rss&utm_campaign=theres-no-such-thing-as-negative-feedback A personal development site for self learning career, leadership and life improvement tips. Tue, 07 Feb 2012 13:44:52 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mike King http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-72326 Mike King Tue, 07 Feb 2012 13:44:52 +0000 http://LearnThis.ca/?p=392#comment-72326 Something, such as feedback, which inherently is already positive or negative (depending on perspective) doesn't need to be termed negative again. The point here is that any feedback can be used to help improve something or to gain new valuable insight and that we should not focus on considering it positive or negative, its just helpful feedback. Someone saying your product sucks still has some inherent value, perhaps you are reaching the wrong audience/customers, maybe there is something that they reacted to that caused them to say that, perhaps they had a bad day and just used your product as a way to unload, no matter what the feedback, there is always something in it you can learn from without dwelling on it and taking it personally in a destructive way. Feedback can be both, even at the same feedback, so use it constructively and learn from it, either way. Something, such as feedback, which inherently is already positive or negative (depending on perspective) doesn’t need to be termed negative again. The point here is that any feedback can be used to help improve something or to gain new valuable insight and that we should not focus on considering it positive or negative, its just helpful feedback. Someone saying your product sucks still has some inherent value, perhaps you are reaching the wrong audience/customers, maybe there is something that they reacted to that caused them to say that, perhaps they had a bad day and just used your product as a way to unload, no matter what the feedback, there is always something in it you can learn from without dwelling on it and taking it personally in a destructive way. Feedback can be both, even at the same feedback, so use it constructively and learn from it, either way.

]]> By: Allin Gray http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-72294 Allin Gray Tue, 07 Feb 2012 09:44:19 +0000 http://LearnThis.ca/?p=392#comment-72294 If someone says they don't like your product or service, they are being negative. You can be open and turn this to your advantage and it can be very helpful. However terms such as 'This product sucks' are expressions of negativity - therefore negative feedback. Perhaps the problem here is that you're viewing yourself as the centre of the universe rather than sharing that with your customer! If someone says they don’t like your product or service, they are being negative. You can be open and turn this to your advantage and it can be very helpful. However terms such as ‘This product sucks’ are expressions of negativity – therefore negative feedback. Perhaps the problem here is that you’re viewing yourself as the centre of the universe rather than sharing that with your customer!

]]> By: SC http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-6948 SC Thu, 22 Jan 2009 07:23:30 +0000 http://LearnThis.ca/?p=392#comment-6948 I was listening to an older MT podcast. Mark mentioned there is no such thing as "constructive feedback"... something to ponder on but more or less similar to what you wrote as no +ve or -ve feedback. But how you give feedback (i.e. choice of words, not the method) changes the receiving person's perception and level of acceptance. I was listening to an older MT podcast. Mark mentioned there is no such thing as “constructive feedback”… something to ponder on but more or less similar to what you wrote as no +ve or -ve feedback. But how you give feedback (i.e. choice of words, not the method) changes the receiving person’s perception and level of acceptance.

]]> By: Karl Edwards http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-4460 Karl Edwards Fri, 30 May 2008 13:29:38 +0000 http://LearnThis.ca/?p=392#comment-4460 Thanks for the insightful post. If we consider ourselves lifelong learners, always looking for ways to take our game to the next level, then we have a better chance of interpreting "negative" feedback as useful information. (No matter how poorly communicated to us.) If we have the need to be perceived as already competent, then information that contradicts that need feels more threatening, and we resist it. Lifelong learning needs to be the new competence! Thanks for the insightful post.
If we consider ourselves lifelong learners, always looking for ways to take our game to the next level, then we have a better chance of interpreting “negative” feedback as useful information. (No matter how poorly communicated to us.)
If we have the need to be perceived as already competent, then information that contradicts that need feels more threatening, and we resist it.
Lifelong learning needs to be the new competence!

]]> By: Mike King http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-4440 Mike King Thu, 29 May 2008 13:34:03 +0000 http://LearnThis.ca/?p=392#comment-4440 Chris, nice idea to spend time specifically on feedback reflection. Its definitely useful to review your day / week and see what you can gain from it. Alik, that's awesome to hear a simple response has made an impact for you! Feedback is very similar to getting a compliment in the response aspect. And Komodo, I agree that feedback is essential to improve as well. I don't believe feedback all has to come from others or be told to you though, there are also other ways to pick up on it. Chris, nice idea to spend time specifically on feedback reflection. Its definitely useful to review your day / week and see what you can gain from it.

Alik, that’s awesome to hear a simple response has made an impact for you! Feedback is very similar to getting a compliment in the response aspect.

And Komodo, I agree that feedback is essential to improve as well. I don’t believe feedback all has to come from others or be told to you though, there are also other ways to pick up on it.

]]> By: Komodo Dragon http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-4438 Komodo Dragon Thu, 29 May 2008 11:26:08 +0000 http://LearnThis.ca/?p=392#comment-4438 Well personally I think you can't improve unless you are given the proper feedback. Like you say, Feedback is just feedback! Well personally I think you can’t improve unless you are given the proper feedback. Like you say, Feedback is just feedback!

]]> By: Alik | PracticeThis.com http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-4430 Alik | PracticeThis.com Thu, 29 May 2008 06:39:38 +0000 http://LearnThis.ca/?p=392#comment-4430 Adopted your two-words-response. I practice this after i read your "compliments.." post, and it works really good. thanks alikl Adopted your two-words-response. I practice this after i read your “compliments..” post, and it works really good.
thanks
alikl

]]> By: Chris Kirk http://LearnThis.ca/2008/05/theres-no-such-thing-as-negative-feedback/#comment-4410 Chris Kirk Wed, 28 May 2008 15:41:35 +0000 http://LearnThis.ca/?p=392#comment-4410 It is so true that feedback is what you make of it. However, we default towards being defensive when presented with a critique. I like the idea of saying, "Thank You." and taking time to reflect. Perhaps it would be good to schedule a "Feedback Reflection Time" into your day, where you could take time to evaluate the feedback you have received and create action plans to address it if needed. It is so true that feedback is what you make of it. However, we default towards being defensive when presented with a critique. I like the idea of saying, “Thank You.” and taking time to reflect. Perhaps it would be good to schedule a “Feedback Reflection Time” into your day, where you could take time to evaluate the feedback you have received and create action plans to address it if needed.

]]>