Comments on: Difficult Conversations: How to Avoid Being Defensive http://LearnThis.ca/2008/10/difficult-conversations-how-to-avoid-being-defensive/ A personal development site for self learning career, leadership and life improvement tips. Mon, 26 Jul 2010 11:32:34 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Juliet http://LearnThis.ca/2008/10/difficult-conversations-how-to-avoid-being-defensive/#comment-5821 Juliet Sun, 26 Oct 2008 09:36:12 +0000 http://LearnThis.ca/?p=592#comment-5821 Hi Mike Thank you for the e-mail. Much appreciated! Had a look at your articles on e-mails. Think they are great! Part one should be printed out and pasted up in the office ;) Juliet Hi Mike
Thank you for the e-mail. Much appreciated!
Had a look at your articles on e-mails. Think they are great!
Part one should be printed out and pasted up in the office ;)
Juliet

]]> By: Mike King http://LearnThis.ca/2008/10/difficult-conversations-how-to-avoid-being-defensive/#comment-5815 Mike King Sat, 25 Oct 2008 04:05:48 +0000 http://LearnThis.ca/?p=592#comment-5815 You are so right Juliet! I didn't think of mentioning how this might apply with e-mail but many points here do. I have some old articles on using email more effectively you might find useful here. Thanks for sharing.. http://learnthis.ca/2007/10/email_rules_part1/ http://learnthis.ca/2007/10/email_rules_part2/ You are so right Juliet! I didn’t think of mentioning how this might apply with e-mail but many points here do. I have some old articles on using email more effectively you might find useful here. Thanks for sharing..

http://learnthis.ca/2007/10/email_rules_part1/
http://learnthis.ca/2007/10/email_rules_part2/

]]> By: Juliet http://LearnThis.ca/2008/10/difficult-conversations-how-to-avoid-being-defensive/#comment-5812 Juliet Fri, 24 Oct 2008 16:57:16 +0000 http://LearnThis.ca/?p=592#comment-5812 Hi Thank you for the tips. Even relevant for one of the most common forms of ¨conversation¨ these days: email. Even there one needs to follow these guidelines. It is so easy to bat off a sharp reply to an aggravating email. And it doesnt take much for an email to sound angry (even if the writer has no intention of it) Emails can end up back and forth as the situation worsens and both parties are getting the incorrect message. With email you miss out on lots of the non-verbal clues (as well as voice) Juliet Hi
Thank you for the tips. Even relevant for one of the most common forms of ¨conversation¨ these days: email. Even there one needs to follow these guidelines. It is so easy to bat off a sharp reply to an aggravating email. And it doesnt take much for an email to sound angry (even if the writer has no intention of it)
Emails can end up back and forth as the situation worsens and both parties are getting the incorrect message. With email you miss out on lots of the non-verbal clues (as well as voice)
Juliet

]]>