Archive for the ‘Relationships’ Category

Do You Graciously Receive?

November 20th 2012

I often get feedback about my lists like 100 ways to serve others, and just recently Kate commented that someone had a sharp response to her wanting to buy their coffee being next in line at a coffee shop.  This might be a classic example of what you wouldn’t normally expect someone to respond like to an act of kindness but it seems that in reality, things are much more difficult to graciously receive than one might think.

Many times I think that serving others is actually easier than receiving from others.  Perhaps you’ve hear about someone getting mad over paying for their coffee and think you would never do this yourself.  You would likely want to simply thank the person and move on, but I doubt you would find it that easy.  Here are some other ways that receiving graciously can be very hard and I challenge you to consider each of these in how you might respond.  Do you graciously receive each of these in your life?

Compliments

Compliments are great to hear and can spark a lot of good feelings about one self, one’s decisions or whatever else the compliment might be about.  A problem many have is that they often don’t simply thank the person for the compliment and believe it, instead they down play it as if it isn’t that important to hear (even though it is).  This can be done by someone dismissing it, where they might say something like, “No, this old thing, its not that nice.”  Other people have a habit of excusing a compliment and simply saying no, or passing on the credit to someone or something else.  This is actually a strong message back telling the person is wrong to give the compliment (even if that is not intended) as you deflect what they have to say that is nice.  Another bad habit is people who minimize a compliment to something meaningless or less important.  Simply saying, well it was no big deal might seem harmless, but it still dismisses and minimizes the compliment itself. Often when someone says it is no big deal, really was a big deal and that person had to sacrifice something as a result.  It’s much better when you receive a compliment to simply accept it as it, say thank you and graciously receive it.  The person is doing something nice and going out of their way to tell it to you, the least you can do is simply accept it and thank them.

Offer to Help

Another area many people have a hard time graciously receiving is in an offer to help someone.  Many people give the impression that help is a sign of weakness so they refuse any offer of help and indicate that they can easily do it on there own, or want to, when in reality this is rarely true and help is almost always better to have than not.  There are many tactics here that I’ve heard from time and time (and unfortunately said myself many times) such as down playing the need, responding that it won’t be hard or that I can easily do it on my own so won’t need the help.  It’s not a weakness to accept help, and typically its a way to strengthen a relationship and spend some added time with someone if you are able to do something together.  Where do you stand when offered help and do you graciously receive it or make excuses and reasons why you don’t need it?

Friendly Purchases

Receiving is often toughest between friends and many friends secretly keep track of favors, purchases or costs accumulated in a friendship.  This is dangerous grounds, a recipe for disappointment and often leading to hurt feelings and arguments. A classic example here is when friends go out for lunch and one person pays for the other’s lunch. This often leaves the friend who’s lunch was paid for to feel obligated to pay next time, or to return the favor in some way.  I’ve seen friends literally fighting to pay at a restaurant or at their table over who and how they are going to pay. Maybe you’ve been at one of those tables, as I suspect many have. This expectation on oneself that the favor or lunch needs to be returned really should not be that critical in a friendship and its much better to avoid the argument or obligation and simply accept the kind gesture and thank them for picking up the tab.  If you get the chance next time, go ahead and return the favor, but don’t take notice or score of who pays what when, simply accept the kindness, be kind in return when you can and look at this as an area you can more graciously receive.

Gift Giving

Can you think of someone’s birthday, an anniversary, a thank you gift or some other special event you want to give a gift for?  Does it cause you a little tension or stress?  How about if you receive a great gift from someone but it is not a special occasion, they simply did it because they were thinking of you?  Does this cause any kind of stress in how you respond?  Many people make comments about gifts like you shouldn’t have, or I didn’t get you anything, which stems from a feeling of obligation to return a gift.  Gifts are supposed to be that exactly; a gift, but unfortunately, we often associate many other expectations with a gift.

Definition of a Gift: something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.

This definitely shows that it is something without payment in return, also meaning without expectation of anything being returned. The best way to receive a gift is to do so graciously, with joy and appreciation, not attaching anything else to it like an obligation, returned favor or similar gift.  Many people feel that a gift’s value is representing something deeper in a relationship as well so want to match the value of a gift.  This is not graciously receiving either and is difficult to eliminate and simply receive with joy and appreciation, nothing more.

This Holiday Season

So, the holiday season is fast approaching, which is often a time for gifts and other offerings. I hope this article gives you something to think about and to look for ways you can more graciously receive when the time comes and to let things be as intended, received with appreciation and to do everyone who is kind to you a favor by not complicating things, not over analyzing and not attaching obligations to what you should be able to gracious receive.

Posted by Mike King under Relationships | 8 Comments »

Learning to Say No

November 25th 2011

I’m a very direct person when it comes to how I communicate and saying ‘no’ has never been that difficult for me. However, that is not the case for most people and I have had to coach several people on learning to say no to prevent themselves from being overwhelmed or burdened by requests from others they regretted taking on. There are a few ways to make saying no easier and the first thing to remember is that the whole reason it might seem uncomfortable to say no is entirely in your own mind.  The reason people ASK for things IS to give you the opportunity to say no when it is the right response for you using used cell phones.  Remember that and take a look at these additional techniques.

Change How You Delivery a No

Saying no to most people may seem to harsh and often they are simple too uncomfortable with the words.  You can soften and change the delivery of a ‘no’ by a few things:

  • give an explanation – this helps associate logic with the response (some p
    eople value that)
  • say you want to, but simply cannot or are unable to at that time
  • No thanks, I’m simply not interested.
  • Well I’d love to, but I don’t have time this weekend, sorry.
Saying no doesn’t have to be a negative thing or in any way rude.  Be polite yet clear that you are saying no and deliver it in a way that is more comfortable for you.  If you think back to all the times you have agreed to something and later regretted it, you will find it much easier to remember that you should be willing to say no.

Say No When It Truly Matters

When first learning to say no, it might be very difficult to have that response for everything you want to actually say no to.  There are certainly things you value your time for more than others and its these most important things you value that will help you say no when requests come piling in for your time.  Perhaps its your time with your family you value most, perhaps its your activities, a special event; whatever it is, remembering to keep time available or that important item will help you identify which requests you should start saying ‘no’ to.  The ones that will impact your important time the most, the things that truly matter to you, those are the ones you need to start saying no to first.

Look at your priorities and ask yourself if the new request is more important than those top priority items you want to keep time for and ask if you can fit it in without loosing the time you need for what truly matters.  If either are at risk, it might be a good time to say no.

Keep Previous Commitments

For me, commitments mean a lot and I intend to uphold every commitment that I make.  It builds trust with others when you do what you say and you gain a lot of confidence when you are able to actually deliver the things you promise.  That trust can be something you hold a lot of value in or it can be something you put at risk.  When you are asked for a new commitment, often there is a previous commitment at stake and some risk you won’t have the ability or time to uphold both.  My advice is to keep the first one, keeping that trust and learning to say no to next conflicting request.  Over time, if you are able to maintain commitments and keep that trust with others, the times when you need to say no because of another commitment, become much easier and authentic.  In other words, people will believe you have a legitimate reason and won’t second guess you or think you are just making excuses.  Saying no becomes a lot easier when you have something such as trust at stake and you want to uphold for your character more than some new one off request.  Also, when you know you are going to carry through on any commitment you do make, even something that doesn’t conflict know with an important task, you will know that it might get in the way of something new that comes in that will be more important.  If you already committed to do the first thing, you won’t leave much room for new additional requests that might be more important to you.  Keep this in mind as well and learn to say no when when something isn’t a priority for you and you think it will create a conflicting commitment.  Keep your previous commitments and build that trust with others by doing what you say you will do and sticking to your promises.  If that means you need to say no more often, then at least it is a very good reason to do so.

Don’t Mask It, Use the Word No

Sometimes its hard to say no because you are too subtle, or only hinting that you might say no. Many people won’t take no as an answer or will keep pressuring you if you are not clearly saying no.  Once you’ve had some practice saying no in the other methods in this article, it becomes even easier to start using the word no directly.  Its OK to be direct sometimes as it prevents people from pushing harder or making assumptions that you might change your mind or commit with a bit more nagging.  When you really do want to say no, you should really use the word directly in your response and not mask it behind a maybe or I’ll get back to you.  Simply be polite and say no.

Offer a Suggestion or Another Option

Finally, another great way to learn to say no is to offer another suggestion or option when you are not willing to take on the request.  You can say no to what is asked directly, but then still offer something in return if you are not yet comfortable saying no and leaving it at that (Brother MFC 9970CDW).  You might offer another time that works better for you, you might offer to help for only a portion of what was asked or perhaps you can do something in another way, or lead them to someone else who would not want to say no and be more interested.  Whatever the request, if you do have something else to offer as a suggestion, it can make saying no yourself much easier to do.  I’m certainly not recommending that you deflect requests to other people so you can get out of it, I’m only suggesting to offer a better or more likely solution, which might be someone who is more interested, or it might be something else they could do as an alternative.  What ever else you come up, keep it helpful and genuine.  Offer the other option while you firmly say no to the original request and only offer an alternative that you would want to commit to, otherwise it is still best to simply say no and leave it at that.

Posted by Mike King under Relationships | 13 Comments »

How to Make the Most of Every Face to Face Interaction

July 13th 2011

I’m happy to introduce another guest author, Tim Rye who operates Extra Space Storage, and has much to tell about face to face communication skills.  Read more about Tim or contact him from his info at the end of the article.

One of my friends just came into the room. Oh, there’s another one. No, I’m not at a party (who has time for social events like that?) — I just happen to have my social networking software up and it’s telling me whenever a friend logs onto Facebook, sends me a tweet, or starts to compose an IM. The truth is, I can go for days interacting with friends and colleagues only via computer.

It’s great to be able to stay in touch this way, but as a result, I find that those occasional face to face encounters have become all the more precious. Ironically, I spend more time interacting with littlegreenbutton than I do with my friends, family, or even my coworkers! But I believe in learning whatever you can from the experiences life gives you — and I’ve learned a lot about how to make the most from a face to face interaction by talking with my customers. Here are a few tips:

Make time for face time

Don’t turn down a chance to network with your colleagues because it will tear you away from your computer. I’m not an introvert — you can’t be in my line of work — but I know a lot of people who are. And for those individuals, the temptation to become a computer hermit is strong. If the opportunity for face time does not arise naturally, look for a professional conference to go to or even a lecture to attend. Or take the time to drop off a document in person (if it needs to go to someone in your town), just so you have a chance to say hello in person. Staying in touch through Facebook is good — but actual face to face time can really cement your connection. Make time for it.

Increase your vibration before you meet.

Increase your vibration? This is a New Age term I’ve been hearing from some of my customers — but to me it means, find a way to get your energy up before you meet with someone. If you are feeling down and depressed, you’ll be looking down a lot and your voice will seem flat. You won’t be able to seem interested in another person. So raise your energy in whatever way works for you — sing in the car on the way to your meeting, exercise that morning, drink a glass of orange juice or coffee — do whatever it takes to help you to feel cheerful and pleasant to be around. Most people can’t fake a good mood very effectively — so jolly yourself into a good mood, if you have to, before your face to face interaction. Extroverts seem to cheer up just by being around people, but if you are an introvert, you will have to take time to do this in advance.

Make eye contact.

In a meeting with colleagues or customers, don’t spend all your time looking down at your papers and taking notes. Not that having papers and notes is a bad thing — it can be a way to increase your credibility. But, I have to tell you, having facts and figures on the tip of your tongue, information that you can pull right out of your head, increases your credibility even more. Looking at people is hard if you are an introvert, but it shows people that you genuinely care and are interested in them. If you are too shy to look in someone’s eye, use an old self-defense trick: look at a point just over one of their shoulders. Believe it or not, it will still appear as though you are looking them in the eye.

Ask questions.

As they say on Sesame Street, asking questions is a good way to find out things you want to know! It’s true when you are a student, but it is equally true when you are a business owner or manager. Don’t be afraid to ask questions. Most people are flattered when others take an interest in them.

Respect nonverbal cues.

Some nonverbal cues say “don’t talk to me right now.” Sometimes people don’t want to talk — yet. But pay attention, because “I don’t feel like talking” can turn into “I have a question” in the blink of an eye. You can tell when that change occurs by watching for nonverbal cues. Notice when a customer goes from a “head’s down” position, reading brochures and looking over merchandise, to a “head’s up” position, looking around and actively seeking to make eye contact with someone.

Have some down time later.

Again, this tip may not apply to you if you are an extrovert — but if you are a natural extrovert, you may not need to read this post at all! If you don’t get energized by being around people — if face to face interaction is a chore for you — then give yourself some time off between face to face interactions, if you can. Give yourself down time to recharge your batteries so that you can bring your energy back up for your next interaction. It’s worth taking the time to make sure that you are able to make the most out of each of your face to face experiences. But if one doesn’t go as well as you’d like, don’t worry about that either. I like to change the old saying, “Life is not a rehearsal,” and turn it on its head. The fact is, life IS a rehearsal. What comes before is practice for what comes next. So if a face to face doesn’t go so well, remind yourself that it was practice — and learn from it for next time.

Remember: most people say they are happiest when they have regular face to face interactions with other people. Don’t be shy about your face time with people — even if they are “merely” casual acquaintances — revel in it!

Tim Eyre helps residential and business customers who use self storage when they don’t have enough storage space on their own property. Tim’s company – Extra Space Storage – has locations from coast to coast, including Boston self storage storage and multiple Philadelphia self storage locations.

Posted by Mike King under Relationships | 9 Comments »

The Joy of Reciprocity in Relationships

April 21st 2011

reciprocity-logo.jpgThere are a number of rules and laws that are often used to describe leadership, such as Steven Covey’s laws of leadership and specifically the law of reciprocity. This one happens to show up in leadership to me because leadership is so heavily dependent on building great relationships.  I believe any leader has to be able to form strong relationships to lead and so I’ve put a spin on this law to look at it more specifically with the joy of reciprocity in relationships.  The dictionary definition of reciprocity is:

A mutual or cooperative interchange of favors or privileges, especially the exchange of rights or privileges of trade.

That exchange of favors that seems so natural with benefits for both parties is also, unfortunately, what gets in people’s way before reciprocity ever occurs. People get caught up in looking for the immediate benefit to themselves in many situations and don’t initiate that generous first step of offering their own help or service first. They also often expect a favor in return or feel that they owe someone who has done good to them. This selfish thinking or score keeping often stops a good deed from being done in the first place, which over time limits the good deeds returned. Its a cascade effect and emphasizes cynical thinking and just reinforces the selfish attitude and solitude for an individual.

The law of reciprocity is NOT a law that can be measured in any instance of time or even between the same parties involved for the give and take. It works across ones whole life and so the payback or benefit can’t be recognized by looking at any scorecard with an individual or even in a specific relationship. Its a balance beyond any single measure, any single relationship and even beyond the time you serve here on earth (Romans 2:6 – He will reward each one according to his works)

Instead, what needs to occur is simple generosity. Be willing to offer help, give that time, pay for lunch, make that apology first, share some vulnerable personal story, step out of your comfort zone, make a step in faith, be brave, be first and be generous. Do this without keeping score, offer it every chance you get. Put the effort into your relationships without expectation! Everything about doing this changes your attitude, increases your outlook and joy in life and is eventually paid back, if not immediately, later in life and even in eternity. Every personal connection you develop is another opportunity in your life, both with business colleagues, friendships and family. A generous mind will graciously give AND accept offerings of help, money, service and advice. And these will come to you more naturally, and at the time of need for yourself or others.  So, put everything you can into your relationships and experience the joy of that on its own and eventually the joy of the reciprocity that will occur if you simply put in everything you can and let the law of reciprocity occur!

Posted by Mike King under Relationships | No Comments »

100 Ways to Improve Your Relationships

May 10th 2010

Relationships are not easy but they are absolutely worth every ounce of effort you put into them.  They are the most rewarding area of life and the one thing that lasts despite all other things.  With the fun I’ve had in writing several 100 lists and my recently released ebook on “Building Better Relationships“, I knew the next 100 list would have to be about relationships.  My ebook is about relationships in general and doesn’t get into romantic relationships, so neither does this list.  These items can be used to improve any relationship and there easily 100 more things that would be more specific to romantic relationship, which I have not going into.  So here it is: 100 ways to improve your relationships!

  1. Make breakfast for someone in bed
  2. Send someone a hand written thank you note for something they did
  3. Leave a message or note telling someone what you appreciate about them
  4. Make time commitments that are realistic and possible
  5. Ensure you do everything you can to meet your commitments
  6. Don’t take promises lightly, be honest and keep them
  7. Turn the TV off and have a real conversation
  8. Upgrade your communication style
  9. Talk about what you both want out of a relationships
  10. Find a chore you can do with another person
  11. Offer to do a regular activity together
  12. Buy groceries together
  13. Go Shopping together (ping pong tables for sale)
  14. Organize a meal out with someone for friends
  15. Go camping together
  16. Take a road trip together
  17. Have a staring contest
  18. Have a picnic together
  19. Schedule 10 minutes everyday to talk (with NO distractions)
  20. Be spontaneous and energetic
  21. Spend time researching great relationships
  22. Learn from relationship masters
  23. Read biographies of great relationship builders
  24. Buy and read books on relationships
  25. Put your relationship time BEFORE work, overtime or chores
  26. Buy and gift a simple gift that reminds you of that person
  27. Keep in touch with friends at least monthly even when living afar
  28. Actually phone in person your facebook friends
  29. Limit your online friends lists to those you want to be friends with
  30. Don’t make lame excuses for things, be honest
  31. Use encouraging positive words instead of negative or critical responses
  32. Learn some cellphone etiquette and shut your phone off once in a while
  33. NEVER be negative or critical in an email - its too dangerous and easily misinterpreted
  34. Be a “yes” type of person when doing things for others
  35. Learn to say “no” to keep your priorities in check
  36. Teach someone how to do something
  37. Exercise together
  38. Make friendly competitions for achievement
  39. Support each other in your actions / challenges
  40. Take up a new hobby together to build a common interest
  41. Never eat alone
  42. Take and print photographs of activities together
  43. Ask for help when you need it
  44. Opening share your beliefs and values
  45. Stick to your beliefs and express why
  46. Know your moral principles and stick to themT
  47. Share your spiritual personality
  48. In challenging situations, ask yourself, “What would Jesus do?”
  49. Learn behavioral models (like DISC) to communicate better
  50. Learn personality models (like Meyers-Briggs) to apply personality tips
  51. Be willing to have those necessary and crucial conversions
  52. Create your own bucket list, share it and do many of them together
  53. Improve your telephone skills
  54. Give a gift that is more than a purchased item
  55. Give genuine compliments on a regular basis
  56. Surprise someone with a kind act towards themrelationships and friends
  57. Have conversations where one of you actively listens and ONLY repeats what you heard in your own words
  58. Share your spiritual beliefs with each other
  59. Pray together
  60. Take up learning a new sport together
  61. Take responsibility for your own happiness in the relationship without burdening or expected the other person to do that for you
  62. Tell one another why and how they make you a better person
  63. Identify and compliment anything you see them improve
  64. Be gracious and quick to give an apology
  65. Forgive one another quickly and completely
  66. Stop complaining and start appreciating
  67. Laugh together
  68. Cry together
  69. Serve others
  70. Conquer a fear (like heights or fear of a certain animal) together
  71. Never participate in gossip
  72. Don’t share private relationship information that deserves to be kept private
  73. Be spontaneous with activities and have fun
  74. Never try to change someone else, change yourself instead
  75. Avoid blaming others
  76. Take time to think about your relationships in order to improve them
  77. Make relationships priority and make time to work on them
  78. Set some goals and work specifically on your relationships
  79. Expose your vulnerabilities
  80. Socialize with friends of friends
  81. Compromise to resolve disputes
  82. Be generous with expenses and money
  83. Live below your means so you can save money and prevent money stress in your relationships
  84. Be humble, not boastful
  85. Take a weekend retreat together
  86. Attend a relationships course
  87. Put your self in other people’s shoes to gain perspective
  88. Keep in touch often
  89. Value what you have in each relationship and be grateful for it in conversations
  90. Highlight and recognize every person’s specialty
  91. Avoid assumptions by voicing questions and paraphrasing
  92. Value your own time and don’t waste other’s time
  93. Use humor and don’t take things too seriously
  94. Building relationships takes time so be patient
  95. Change things up with variety and by getting out of your comfort zone
  96. Have empathy and express it
  97. Study and improve your body language
  98. Listen to music together
  99. Tell the truth (in a kind way) even if it might be hurtful
  100. Put the level of effort in, that you want to get out!

Do you have more to add?  Please add them as a comment for others to enjoy as well.

Posted by Mike King under Relationships | 24 Comments »

Affilliate Program for my eBook

April 16th 2010

I’m happy to announce today that I have opened up an affiliate program for my new eBook – Building Better Relationships

Affiliate Program – What is it?

This affiliate program is a way for you to share in the profits from a great eBook as well as a way for you to help me get the word out for this new book.  My affiliate program is managed by ClickBank and it literally only takes a few minutes to sign up and you could immediately be earning 50% of any sales just by having it linked from your website as an article, a review, or an advertisement on your site.

Recommended Affiliate Steps

Step 1: First of all, the best way to encourage your readers to purchase anything is to first purchase it yourself and then provide a review page where you outline that product and recommend it.  Obviously this will work for my eBook as well and I’ve you to start as an affiliate by purchasing it and reviewing it for your readers.  You don’t have to purchase it of course, but that is the most effective way for bloggers to promote another product.  I know you will get the value you expect out of the eBook at its low price and what is even better, is that you can make that back after just 2 affiliate sales.

Step 2: Sign up as an affiliate at Clickbank.  All my instructions for how to do this are in my new affiliate page for the ebook. Signing up literally only takes a few minutes!

Step 3: Create your hoplink that tracks your affiliate sales from your review page and you will earn money for each sale.

Step 4: You can use ads on your site to promote the eBook as well and earn even more by offering this book to all your site visitors.  You can choose what kind of ad to use, from large sidebar boxes to several sizes of banner ads.  They are simple to ad to your side on widgets, in specific posts or by adding them to your theme so they appear on every page.  Many plugins for wordpress also exist for managing in post ads if you prefer to do it that way.  Again, my affiliate page for the ebook has advertising images you cna link to and the code is there for you to easily copy and paste into your site.  You simply will set your username in place of the XXXX codes to properly allow Clickbank to track that the sales are from your account.

Additional ClickBank Benefits and FAQ

  • ClickBank costs absolutely NOTHING as an affiliate and only takes minutes to sign-up
  • They have a low payout option in paypal set at only $10, so you can cash out for EACH sale from this ebook since you will earn $11
  • Additional HopAds can be added to show random (or keyword based products) on your side from a variety of vendors

Leaderboard Ad - eBook Building Better Relationships

Posted by Mike King under Relationships | 4 Comments »

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